Customer Satisfaction Guarantee

Our promise to you

At PingLocker we regularly ask our customers for feedback after their order, and we’re very proud of the quality of the services we provide. So far we’ve had hundreds of 5-star reviews.

But we also recognise that things can go wrong, so if for any reason you are not satisfied with the service we have provided please let us know and we will do all we can to put things right.

You can chat to us via the App, email support@pinglocker.com or call us on 0203 368 8454. Our customer support teams are available 8am – 8pm Mon-Fri, and 8am - 1pm Sat. 

We promise:
  • You'll speak to a real person
  • You'll be listened to closely and taken seriously
  • We'll do everything we can to resolve your issue

What Our Customers Say

Saturday 13 Apr 2019
★★★★★
"Quick help and amazing support!"
Daphne F.

Tuesday 05 Mar 2019
★★★★★
"Perfect"
Daniela P. 

Thursday 07 Mar 2019
★★★★★
"Extremely well cleaned and nicely packed. Thanks a lot."
Nakul A.

Tuesday 12 Mar 2019
★★★★★
 "Speedy and well communicated"
Catherine M. 

Wednesday 27 Mar 2019
★★★★★
"Very good service again - will use in future and recommend others too😊"
Matthew H. 




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