Customer Satisfaction Guarantee

Our promise to you

At PingLocker we regularly ask our customers for feedback after their order, and we’re very proud of the quality of the services we provide. So far we’ve had hundreds of 5-star reviews.

But we also recognise that things can go wrong, so if for any reason you are not satisfied with the service we have provided please let us know and we will do all we can to put things right.

You can chat to us via the App, email or call us on 0203 368 8454. Our customer support teams are available 8am – 8pm Mon-Fri, and 8am - 1pm Sat. 

We promise:
  • You'll speak to a real person
  • You'll be listened to closely and taken seriously
  • We'll do everything we can to resolve your issue

What Our Customers Say

Friday 20 Mar 2020
"thank you"
Omri T.

Monday 16 Mar 2020
Elmira M.
Monday 24 Feb 2020★★★★★
"Great service"
Uzair A.

Tuesday 21 Jan 2020
"Amazing service, very thorough cleaning!"
Zsofia B.

Saturday 13 Oct 2019
"Quick help and amazing support!"Daphne F.

Tuesday 07 Sep 2019
Daniela P. 

Thursday 07 Sep 2019
"Extremely well cleaned and nicely packed. Thanks a lot."Nakul A.

Tuesday 27 Aug 2019
 "Speedy and well communicated"Catherine M. 

Wednesday 22 Aug 2019
"Very good service again - will use in future and recommend others too😊"
Matthew H.