DOG WALKING & PET SERVICES

Dog owners value the level of services provided by the team at The Pet Concierge and with competitive prices you can be assured that your pooch is in safe and loving hands. Our core values focus on your dog’s well-being, providing you complete peace of mind.

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Dog Walking - New Customer

Dog Walking - 60 min 1-2-1 walk - £14. Includes: Collection and drop off, a visit to a local park.  

Be it professional commitments, busy school schedules or mini-breaks, it can be hard to find time to give our four-legged friends the attention and exercise they need. We will pick up your pooch from your address and make sure they get the exercise they need to stay happy and healthy. We will also complete a towel dry if required and feed/water top up if required. 

We will walk your dog around parks green areas where they’re free to have a run around off the lead and have fun. Weekly subscription options available - please get in touch.

Cancellation policy - 50% of service price charged if cancelled with less than 7 calendar days notice. Exceptional circumstances will be honoured. 

Dog Walking - Existing Customer

Dog Walking - 60 min 1-2-1 walk - £14. Includes: Collection and drop off, a visit to a local park.  

Be it professional commitments, busy school schedules or mini-breaks, it can be hard to find time to give our four-legged friends the attention and exercise they need. We will pick up your pooch from your address and make sure they get the exercise they need to stay happy and healthy. We will also complete a towel dry if required and feed/water top up if required. 

We will walk your dog around parks green areas where they’re free to have a run around off the lead and have fun. Weekly subscription options available - please get in touch.

Cancellation policy - 50% of service price charged if cancelled with less than 7 calendar days notice. Exceptional circumstances will be honoured. 

Customer Feedback

✩✩✩✩✩ "The best dog walking service for our pup! always really accommodating for our dogs needs and Shiloh really looks out for him as if he’s his own! Our pup is always so happy on his walks and it’s great" 

✩✩✩✩✩ "Amazing service from Shiloh. You can tell he genuinely cares for our pooch and Wilson adores his daily walks. He is very reliable and happy to help. We would be lost with him! Could not recommend..."

✩✩✩✩✩ "Amazing friendly dog walking service simply pooch are reliable and dependable and my dog always looks forward to his walkies :-)"

✩✩✩✩✩ "I have a very nervous and anxious spaniel, Daisy. As soon as we met Shiloh she was very comfortable and relaxed around him which is quite unusual when she meets new people. She put her trust in him ..."

Meet Shiloh

About Us

When you choose one of our caring, friendly staff to take care of your dog, you’re ensuring that they will receive stellar treatment. Before joining us, our team are vetted and receive training to ensure that they are equipped with all the necessary skills to look after your dog. Each of our carers are highly experienced, polite and friendly, with a genuine passion for dogs of all shapes and sizes.

Your dog is a vital member of your family - so why not bring them to a family-run business? Here at The Pet Concierge, we have been taking care of dogs for some time, and understand the importance of giving them love, care and attention whilst you’re working. We offer a range of services including walking, pet taxi and visiting. Give us a call or message today to discuss your dog care needs - we’re sure we’ll have a great option for you.

FAQs

How many dogs are walked at a time?
The Pet Concierge believes dogs have more fun if they can play and interact with other dogs. Our groups are kept small with groups of up to a maximum of 6 dogs per person. Groups are carefully selected with the breed, age, sex and personality in mind and can be discussed with the owner beforehand. If you would prefer a 1-2-1 walk please let us know and we will try to arrange this for you.

Do I have to be home when you collect or drop off my dog? 
No. You can, of course, be present, however, you can arrange to for our staff to gain access to your property by leaving keys with your concierge or a neighbour. If doing so, you must email us at support@pinglocker.com confirming that you allow access to your property. 

What happens in the event of an emergency?
In the unlikely event of an emergency, we will immediately call and notify you. In the original consultation, we ensure that we have all your emergency contact details. If veterinary assistance is needed, we will take your dog to your named vet or, depending on the circumstances, to the nearest possible one.

My dog has not been spayed or neutered, can he/she still be walked?
This can be discussed in the initial consultation, each dog will be considered separately but we reserve the right to refuse any dog.

What happens if my dog doesn’t get on with another dog?
We carefully select which dogs will walk together, if we find an imbalance within the group we will switch accordingly and inform you of our decision. We want all of our dogs to enjoy their walk.

My dog can be aggressive with other dogs or people and he has to wear a muzzle, can you still walk him?
No, we only offer group walks and they are not suitable for an aggressive dog to be on.

Terms & Conditions

1. Cancellation policy - 50% of service price charged if cancelled with less than 7 calendar days notice. Exceptional circumstances will be honoured. 
2. The customer is solely responsible for any and all harm or damage caused by their dog while it is under the care of The Pet Concierge services, or is using any other services provided by The Pet Concierge, and agrees to indemnify The Pet Concierge in full against any liability arising from such harm or damage to third parties.
3. The customer agrees that, in admitting their dog, The Pet Concierge has relied on the customers's representation that their dog is in good health and has not harmed or shown aggression or threatening behaviour toward any person or any other dog.
4. The customer agrees to notify The Pet Concierge immediately of any unwelcome, aggressive, procreative, or dangerous behaviour of their dog that has potential to cause harm to any other dog or individual.
5. The customer is responsible for the full cost of treatment of any injuries or illness that their dog receives while under the care of the Pet Concierge, together with any associated costs e.g. call-out charges.
6. The customer agrees to provide keys/arrange access to the dog for the agreed appointment; failure to do so will result in a cancellation for that day’s service and will be paid in full by the client.

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